This is it! On November 2nd, Royal IHC launched its brand new e-commerce platform: ShipSupport.com! ShipSupport offers ship owners and MROs a one-stop-shop for ordering spare parts and services with a click of a button. A digital marketplace for the maritime industry to simplify our customer’s spare-parts ordering process. Please check out a short explanatory video.
The idea of the platform came about, among other things, as a result of a customer survey carried out in 2016. Our customers indicated they needed transparency in pricing, real-time delivery times and complete digitisation of the ordering process of spare parts.
To achieve this goal, ShipSupport teamed up with over 30 top global suppliers and built an online catalogue allowing customers a complete overview of over 100k parts, including prices and delivery times.
On November 2nd, we gathered at the historic building Hulstkamp in Rotterdam together with our trusted partners and clients to push the red button and launch the online platform. Maaike de Rover, the founder and force behind ShipSupport, introduced the platform, followed by an introduction by CEO Dave Vander Heyde and concluded with an inspirational talk by Guido Thys. After the presentations, the team had the opportunity to thank the partners in person for their support of our vision and strengthen our relationships for years to come. You can watch a short recap of the night – here.
ShipSupport.com is accessible to everyone, so please take a moment and visit the platform right away!